Call Us: 630.765.5005
Let us worry about your IT.
Data backup
Network management
Software updates & patches
Dedicated helpdesk
Email and communication
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Ransomware protection
Content management
Servers and workstations
Disaster recovery
Long-term planning
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What we do
Infrastructure Management
Technology infrastructure is critical in a modern business. It’s what’s connecting you to your customers and how everything is getting done internally. In years past, this often meant maintaining a large group of individual computers, but today it means centralizing. IntellaIT ensures that the configuration of your network is meeting IT industry benchmarks, is always up-to-date, machine health is excellent and servers and desktops are optimized to extend usable life.
Helpdesk
When you’re relying on an internal IT Administrator, they may not always be available. It could be that they’re on vacation, or simply in a meeting. The result is the same: an IT problem is going unresolved and likely causing one of your team members to be less productive than they would normally be.
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We provide dedicated helpdesk support to troubleshoot and remedy IT issues quickly.
Data Backup
Whether on a server, computer or in the cloud, files are backed up to an onsite storage device for immediate access. Critical data is securely backed up to the cloud so your information is safe no matter what. Backups are only useful if they work when they’re needed; IntellaIT routinely tests the integrity and ability to restore your data, making sure that in the event you ever need it, it’s readily available.
Content Management
Sometimes the line between the internet accessibility your company needs and what should be off-limits is pretty blurry. With IntellaIT, content accessibility is fully customizable to ensure that your team members have access to what they need, and not what will distract them. Over 80 categories are available for filtering and internet use can be monitored and managed. Filtering can be customized so that certain devices, such as smartphones or laptops, can have specific policies applied depending on where they are geographically and the time of day.
Data Protection + Insights
There is no perfect solution to preventing theft of data, however, security measures can make a difference. By tracking and restricting the use of cloud services, such as Dropbox, protection for your organization can be fine-tuned specific to your needs. With over 1,800 cloud-based services available to be monitored and restricted, IntellaIT can make sure that your file sharing and security needs are well met.
Ransomware & Malware Protection
The goal with any security strategy is to prevent threats from reaching your systems in the first place. IntellaIT utilizes a layered defense approach to protect your network and data. This includes system policies, perimeter firewalls, antivirus, intelligent DNS protection, exploit mitigation software and more.
Why an MSP?
Perhaps before diving into the “why” we should cover the “what." To start, MSP stands for Managed Service Provider. Typically, an MSP manages your complete IT infrastructure. This includes:
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Helpdesk
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Content management
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Data backup
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Infrastructure management
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Strategy
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Data protection + insights
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Ransomware & malware protection
So, why go with an MSP for your IT needs?
Better alignment: Managed service providers are incentivized to spend less time cleaning up messes and more time preventing them. MSPs aim to prevent problems from ever occurring in the first place.
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Predictable costs: This one’s pretty straightforward. Fixed monthly fees with guaranteed results mean it’s easy to plan your IT costs and yearly budget, taking the mystery out of where IT dollars are being spent.
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Better stability: Due to the 24/7 nature of MSP monitoring and proactive maintenance, MSPs know what’s going on under the hood and can quickly respond to issues, ultimately preventing potential system failures before any downtime occurs.
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Infrastructure upgrades: Rather than creating a network full of band-aids, MSPs provide more robust and secure IT environments by actively managing network performance, security, backup, email, helpdesk and more. Needed upgrades are planned well in advance to make sure customers understand when upgrades need to happen and how to plan for them.
More affordable than in-house IT: With an MSP, you get the same dedicated capabilities of a full-time team at a fraction of the cost.​
Minimized downtime
Downtime caused by a single ransomware infection costs small businesses an average of $54,904.*
The cost of downtime can be devastating. Our proactive maintenance and 24/7 monitoring keeps you up and running.
*Coveware Q4 2018 Global Ransomware Marketplace Report
Stronger IT security
Two-thirds of small and medium-sized businesses suffered a cyber attack in 2018.*
Rest easier knowing your data and IT assets are protected with fully managed firewall, antivirus and backup.
*Ponemon 2018 State of Cybersecurity in SMBs Report
Complete management and support
1 in 3 office workers spends at least 8 hours a month on IT work outside their responsibilities.*
We cover all aspects of your network so you don’t have to — from software and hardware to user support.
*NinjaRMM Involuntary IT in 2018 Report
Our company
When a friend and former professor was planning on retiring, Greg Ripley, IntellaIT’s founder, saw an opportunity.
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His former professor had been managing the IT needs of several companies on a break-fix basis, and while their needs were always met and satisfaction was high, Greg saw a better way to take care of them.
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Enter: IntellaIT
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By switching to an MSP model for the companies IntellaIT began supporting, new benefits were being realized and satisfaction was hitting new highs across the board. With industry benchmarks in mind and new technology trends continually accounted for, IntellaIT set out to make its’ mark and improve the information technology environments of companies throughout Illinois, Wisconsin and Indiana.
Serving the greater Chicagoland area.
U.S.-based
help desk
Cutting-edge software and security
Dependable
data backup
